Refund Policy

Refund Policy

Thank you for shopping at Bimbo Beach. We value your satisfaction and aim to ensure a fair and transparent refund process. Please read the following policy to understand how refunds are handled.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • The item must be returned within 7 days of delivery

  • The item must be unused and in its original condition

  • It must be returned in the original packaging

  • A valid receipt or proof of purchase must be provided

Non-Refundable Items

The following items are not eligible for a refund:

  • Sale or discounted items

  • Gift cards

  • Personal care products such as swimsuits, underwear, and cosmetics

  • Customized or personalized items

Refund Process

To request a refund, please email us at Bimbobeach1@gmail.com with your order number and the reason for your refund request.
Once approved, you will receive instructions on how to return the product.
Refunds will only be issued after we receive and inspect the returned item.

Processing Time

If your refund is approved, it will be processed to your original payment method within 7–14 business days.
Processing times may vary depending on your payment provider or bank.

Late or Missing Refunds

If you haven’t received your refund after the stated period:

  • First, check your bank account again

  • Then contact your credit card company or payment provider

  • If the issue persists, please contact us at Bimbobeach1@gmail.com

Damaged or Defective Items

If the item you received is damaged, defective, or incorrect, you are eligible for a full refund or replacement. Please contact us with photos and your order number so we can resolve the issue promptly.

Contact Us

If you have any questions regarding our Refund Policy, please reach out to us:
Email: Bimbobeach1@gmail.com
Phone: +971 58 304 2507
Address: Dubai, United Arab Emirates