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At Bimbo Beach, we want you to be completely satisfied with your purchase. If you are not satisfied, we're here to help. Please read our return policy carefully to understand your rights and responsibilities.
To be eligible for a return, your item must meet the following conditions:
The item must be unused and in the same condition that you received it
It must be in the original packaging
A receipt or proof of purchase is required
Returns must be initiated within 7 days of delivery
Certain types of items are not eligible for return, including:
Sale or clearance items
Gift cards
Personal care items (e.g., swimsuits, underwear, cosmetics)
Customized or made-to-order products
To initiate a return, please contact us at Bimbobeach1@gmail.com with your order number and reason for the return.
Once your return is approved, we will provide you with instructions on how and where to send your item.
Please do not send your item back without prior authorization.
You will be responsible for paying for your own shipping costs for returning your item unless the return is due to a defective or incorrect product.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 7–14 business days.
Please note that processing times may vary depending on your bank or payment provider.
We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please email us at Bimbobeach1@gmail.com with photos and details.
If you haven’t received a refund yet:
First, check your bank account again
Then contact your credit card company or bank
If you’ve done all of this and still have not received your refund, please contact us at Bimbobeach1@gmail.com
If you have any questions about our Return Policy, please contact us:
Email: Bimbobeach1@gmail.com
Phone: +971 58 304 2507
Address: Dubai, United Arab Emirates
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